What is a pickup ID?
Pickup ID is an alphanumeric unique ID that is generated to group all your shipments together based on the pickup address ID, courier, and scheduled date. S...
Wed, 4 Jan, 2023 at 5:39 PM
How do I find my pickup ID?
To find pickup ID, follow the steps below: a) Log in to your account b) Click on Orders and click on the Pickup Tab. c) Here, you'll find the uni...
Tue, 12 Apr, 2022 at 2:05 PM
Can shipments be moved from one pickup ID to another?
Yes, under certain conditions, this is possible. Assume you have two pickup IDs: SRPID-1001 - Five shipments are scheduled for pickup on the same day. ...
Tue, 12 Apr, 2022 at 2:06 PM
Can I still use Manifest ID to escalate pickup delays?
No New escalations will be available on Manifest ID. To report any pickup delays, please use Pickup ID.
Tue, 12 Apr, 2022 at 2:06 PM
What is the difference between a pickup ID and a Manifest ID?
In Shiprocket, we recently added pickup ID, which allows you to escalate pickup delays. Manifest ID will now be used to report any post-pickup disputes.
Tue, 12 Apr, 2022 at 2:06 PM
I'm not able to locate my existing Pick up ID on Shiprocket
When all shipments from pickup ID B are moved to pickup ID A, we remove that pickup ID from the system.
Tue, 12 Apr, 2022 at 2:07 PM
What happens to a pickup ID if all shipments are canceled?
The pickup ID will be automatically removed from the system if all shipments in that pickup ID are canceled.
Tue, 12 Apr, 2022 at 2:07 PM
What are the various Pick up ID statuses?
The following are the various statuses: a) Pick up Scheduled: Pickup of shipments has been scheduled. b) Pick up Completed: All shipments were picked u...
Tue, 12 Apr, 2022 at 2:07 PM
In what circumstances can different pickup IDs be generated?
Your shipments can have two different pickup IDs if; One is scheduled before the pickup cut-off time, and the other is scheduled after pickup cut-off tim...
Tue, 12 Apr, 2022 at 2:07 PM
What will be the role of Manifest ID?
The Manifest and Manifest ID are still valid for pickup and are required when handing shipments over to the pickup executive. Furthermore, except for pick...
Tue, 12 Apr, 2022 at 2:08 PM