Customer Support

If Quality Check fails during a pick-up, the return will be declined by the pickup executive. The status of your Quality Checks can be tracked directly ...

You do not need to manually update the order status in the Shopify panel. The status of all Shopify return orders will be automatically updated as Tags and ...

When you click the Acknowledge button, you are informing us that you have received the returned products.  The following are the reasons for acknowledgi...

NOTE: Currently, the Inventory Restock feature is only available for Shopify Channel. You can restock your inventory directly from the Shiprocket panel ...