Return Queries

What happens if Quality Check fails for a Return?
If Quality Check fails during a pick-up, the return will be declined by the pickup executive. The status of your Quality Checks can be tracked directly ...
Thu, 10 Feb, 2022 at 7:12 PM
How to update Order Status on Shopify Panel after processing return on Shiprocket Panel?
You do not need to manually update the order status in the Shopify panel. The status of all Shopify return orders will be automatically updated as Tags and ...
Thu, 10 Feb, 2022 at 7:13 PM
What is the purpose of Acknowledge Status on my return order?
When you click the Acknowledge button, you are informing us that you have received the returned products.  The following are the reasons for acknowledgi...
Thu, 10 Feb, 2022 at 7:24 PM
How to restock inventory in my respective channel after return is completed?
NOTE: Currently, the Inventory Restock feature is only available for Shopify Channel. You can restock your inventory directly from the Shiprocket panel ...
Thu, 10 Feb, 2022 at 7:18 PM