FAQs
To use Saral, you need to create a different account. Please create a Saral account by following the steps below: Download our Saral app from Google P...
Tue, 21 Jul, 2020 at 2:46 PM
It takes up to 1 working day to transfer the COD amount to your bank account.
Tue, 21 Jul, 2020 at 2:47 PM
To start shipping orders with Saral, you need to recharge your wallet with a minimum amount of Rs. 100.
Tue, 21 Jul, 2020 at 2:48 PM
You can send any product with Saral if its final weight is under 15 Kgs. Note: Please avoid sending restricted or dangerous goods with Saral.
Tue, 21 Jul, 2020 at 2:49 PM
Yes, Saral is available in both Hindi and English.
Tue, 21 Jul, 2020 at 2:53 PM
As of now, we don’t have any postpaid plan for Saral.
Tue, 21 Jul, 2020 at 2:54 PM
The maximum weight limit for Saral is 15 kgs. However, please do not ship extra-large shipments that can't be carried on a bike.
Tue, 21 Jul, 2020 at 2:54 PM
Yes, you can ship anything to anyone within the range of 50kms with Saral.
Tue, 21 Jul, 2020 at 3:13 PM
No, KYC is not required to ship your products with Saral.
Tue, 21 Jul, 2020 at 3:14 PM
Yes, we need your bank account details to transfer your COD amount.
Tue, 21 Jul, 2020 at 3:15 PM