When you click the Acknowledge button, you are informing us that you have received the returned products. 

The following are the reasons for acknowledging returns:

  • Auto-restock the returned products to channel inventory.

  • In case you are not enabling Quality Check for returned product(s), the refund will initiate only after Acknowledgement. (To examine the sanctity of the returned product yourself)

You can individually acknowledge and restock the return by clicking on the “Acknowledge” button or you can also acknowledge the return in bulk.