Here are some of the best POD practices that give you great control over your order fulfilment process:
1. Ask your buyer to refuse a shipment if the outer packaging is tampered/damaged/torn/pressed and mention the same on the POD slip.
2. Raise a request for POD within 7 days of the delivery. However, you can only raise an investigation for a specific POD within 72 hours of the product delivery.
3. Pack your shipment securely with a branded tape to prevent pilferage.
Note: Shiprocket is not responsible for the pilferage of shipments.