Welcome to the "Shipments" tab of your Shiprocket dashboard. Here you can get a better understanding of your shipments' status, channel, zone-wise shipments status, weight profile and more. 



Find exactly what you're looking for by filtering out the rest of the data. You can put a filter on date, zone, courier, payment, and shipment mode. 


Note: Filters will work on all data points on the screen. Displayed data will change as per the selected filter.


Let's understand these filters in-depth:


1. Date: Currently we show a default value for the last 30 Days (Excluding Current Date). The date will work as it is currently working.


2. Zone: Currently we show a default value for all zones: The drop-down contains the following value. You can select multiple options at once:

  • All Zone

  • Zone A

  • Zone B

  • Zone C

  • Zone D

  • Zone E

It's a multi-select. 


3. Couriers: Currently, we show a default value for all couriers. The drop-down contains the list of couriers you have used to date. You can select multiple options at once. 


For example:

  • All Couriers

  • DHL

  • FedEx

  • Delhivery

  • XpressBees


4. Payment Mode: Currently, we show a default value for both COD & Prepaid orders. The drop-down contains the following value:

  • Prepaid & COD

  • COD

  • Prepaid


5. Shipment Mode: Currently, we show a default value for Air & Surface Mode. The drop-down contains the following value:


  • Air & Surface

  • Air

  • Surface



Zone-Wise Shipments:


Check the status of your shipments for your top four courier partners. This data is displayed for each shipment zone. 



Definitions and Description of each data point:


a) Delivered: Count of shipments in the delivered status.

b) RTO: Count of shipments with status RTO Initiated, RTO Delivered, RTO Acknowledged, RTO OFD, RTO NDR

c) Lost/Damaged: Count of shipments in Lost/Damaged/Destroyed status.



Shipment's Screen:


View how different couriers perform for different statuses in two different timelines.



a) Courier: Name of the courier

b) Total Shipments: Total count of shipments assigned to a courier

c) Delivered: Total count of shipments in delivered status

d) RTO: Count of shipments with status RTO Initiated, RTO Delivered, RTO Acknowledged, RTO OFD, RTO NDR

e) Lost/Damaged/Destroyed: Total count of shipments in Lost/Damaged/Destroyed status

f) Pickup within SLA: Count of shipments that got picked up in less than 24 hours

g) Delivered within SLA: Count of shipments that got delivered within SLA

h) NDR Raised: Total shipments in NDR status.

i) NDR Delivered: Total shipments that got delivered post-NDR.


Note: Use the toggle to see the above-data in either the percentage format or in absolute numbers. 



Shipment's Channel


Check how many shipments you get from each channel integrated with your Shiprocket account.


a) Channel Name: Name of the channel

b) Orders: Count of orders received from each channel



Weight Profile:


Check how many shipments fall in different weight categories of your Shiprocket account.




Shipment's Zone:


Check your shipments' distribution against each zone.