We’re excited to announce the launch of our brand new Dashboard. Now, improve your shipping performance by analyzing the most important metrics of your business. 


Let’s look at some key elements of your dashboard:


Shipment Details


This part will give you an overview of your orders, and total shipments count. With this, you can also view shipments in different statuses such as pickup scheduled, shipped, in-transit, delivered, and RTO.  


Today's Orders: Total orders received/added on the current date.

Yesterday's Orders: Total orders received on the previous date. 

Total Shipment: Count of shipments in the last 30 days (excluding today)

Pickup Scheduled: Total shipments in pickup queued and pickup scheduled status

Shipped: Total shipments in shipped status 

In-Transit: Total shipments in In-Transit status

Delivered: Total shipments in Delivered status

RTO: Total shipments which are in RTO (RTO Initiated, RTO Delivered, RTO OFD, RTO Acknowledged, RTO NDR)



Revenue


We divided revenue into two sections. The first section tells you about your current revenue, and the bottom section gives you an overview of your revenue to date. 


Today's Revenue: Sum of today's orders value excluding the value of canceled orders. 

Yesterday's Revenue: Sum of yesterday's orders value excluding the value of canceled orders. With this, shipment status should not be lost, damaged, RTO initiated, or RTO delivered. 

Total Revenue: Sum of lifetime shipments value excluding canceled shipments and orders in lost, damage, Destroyed, RTO Initiated, RTO Delivered, RTO Acknowledged, RTO-OFD, RTO-NDR statuses.

Weekly Revenue: Sum of orders value assigned in the last 7 days, excluding the current date. Shipments should not be in the canceled, lost, damage, Destroyed, RTO Initiated, RTO Delivered, RTO Acknowledged, RTO-OFD, RTO-NDR statuses.

Monthly Revenue: Sum of orders value assigned in the last month. Shipments should not be in the canceled, lost, damage, Destroyed, RTO Initiated, RTO Delivered, RTO Acknowledged, RTO-OFD, RTO-NDR statuses.

Quarterly Revenue: Sum of orders value assigned in the last 3 months. Shipments should not be in the canceled, lost, damage, Destroyed, RTO Initiated, RTO Delivered, RTO Acknowledged, RTO-OFD, RTO-NDR statuses.

Yearly Revenue: Sum of orders value assigned in the current year. Shipments should not be in the canceled, lost, damage, Destroyed, RTO Initiated, RTO Delivered, RTO Acknowledged, RTO-OFD, RTO-NDR statuses.


Note: We calculate your revenue based on the value of orders you ship with us. 



NDR


View the difference between your NDR count and reattempt count for the last 30 days. We also show you the number of reattempt requests made by you and your buyer. 


Total NDR: Count of shipments went into NDR in the last 30 days

Re-Attempt: It is the count of shipments on which reattempt is done after NDR raised

Seller Response: NDR shipments where we received a response from your side

Buyer Response: NDR shipments where we received a response from your buyers




Shipping Cost


You can check what's the average cost of shipping orders on Shiprocket here. We calculate this based on your lifetime shipping cost. 


Average Shipping Cost: Total shipment cost divided by the number of non-canceled AWBs.




COD Remittance


COD remittance tab gives you an overview of all necessary details such as total COD available, pending remittance amount, and last COD amount that has been remitted to your account.


COD Available: Sum of COD orders value where remittance is pending and are in the delivered status.

COD Pending: Sum of COD orders value which has been delivered 8 or more days ago. COD remittance is pending too.

COD due in the next cycle: COD payable amount in the next cycle

Last COD Remitted: Amount of Last COD remittance 




Order Location and Zone Distribution 


COD remittance tab gives you an overview of all necessary details such as total COD available, pending remittance amount, last COD remitted, etc. 


Order: It is the state-wise order count. The above graph represents the intensity of orders based on the number of orders you get from each state.

RTO: It is the state-wise RTO count. The above graph represents the intensity of RTO count based on the number of RTO you get from each state.

Zone: Count all shipments zone wise.



Top Couriers and Shipment Overview


These two sections give you an outline of your preferred courier partners and shipments bifurcation for each courier. 


Charts Value: Donut chart represents the count of shipments per courier

Pickup Scheduled: Count of shipments in the last 30 days where the current status is Pickup Scheduled/Rescheduled/Pick up queued/Pick up Exception 

Shipped: Shipments in the last 30 days where the current status is shipped

In-Transit: Shipments in the last 30 days where the current status is In-Transit

Delivered: Shipments in the last 30 days where the current status is delivered

RTO: Shipments in the last 30 days where the current status is RTO Initiated, RTO Delivered, RTO Acknowledged, RTO-OFD, RTO-NDR

NDR: Shipments in the last 30 days which are in NDR

Total Shipment: Total no. of shipments assigned in the last 30 days


To understand what’s there in the Orders tab of your dashboard, click here