Custom channel can be created to manage offline/Store orders or to manage orders from channels which are not integrated with Shiprocket.

How to Add a Custom Channel

Step 1: Go to Channels and click on All Channels > Add a New Channel

Step 2: You will see a list of all the channels that can be integrated with Shiprocket. Now select Custom -> Click Integrate

Step 3: Fill in the Channel Name field -> Click “Save Channel & Test Connection

Green icon indicates that the channel have been successfully configured.

(Note : Orders do not come into the system automatically via any channel and no inventory is updated to Custom channel. User have to import orders manually for Custom Channel via “Bulk import Order Sheet”)