Shiprocket panel does not permit you to access other sellers' data. However, you can check your account's pickup performance directly from the Shiprocket dashboard:
1. Dashboard - Overview
Under the 'Overview' tab of your Shiprocket dashboard, you can find how many shipments in the last 30 days are still pending for pickup.
Here are some of the statuses that come under Pickup Pending status: Pickup Generated, Pickup Queued, Pickup Rescheduled, Out for Pickup, Pickup Exception, AWB Assigned, and pickup error.
If you scroll down below, you'll see an overview of your shipments by each courier. Here, you can check:
a) Pickup Unscheduled: Count of shipments in the last 30 days where the current status could be AWB assigned, Pickup Error, or label generated.
b) Pickup Scheduled: Count of shipments in the last 30 days where the current status could be Pickup Generated, Pickup Queued, Pickup Rescheduled, Out for Pickup, or Pickup Exception.
2. Dashboard - Shipments
In this dashboard, you can see how many of your shipments got picked up within 24 hours. Use this data to compare different couriers performance on different dates.
3. Dashboard - Courier
Here, you can check the above data on a more granular level for each courier partner:
a) Pickup within 24hrs: Count of shipments that got picked up in less than 24hrs.
b) Pickup within 48hrs: Count of shipments that got picked up in 24-48hrs.
c) Pickup in 48+hrs: Count of shipments that got picked in more than 48hrs.
4. Dashboard - Delays
Similarly, from the Delays dashboard, you can check your shipment's pickup pendency on different courier partners:
1 Day Delayed: Sum of shipments for which pickup is delayed by one day.
2 Days Delayed: Sum of shipments for which pickup is delayed by 2 days.
3 Days Delayed: Sum of shipments for which pickup is delayed by 3 days.
3+Days Delayed: Sum of shipments for which pickup is delayed by over 3 days.