Once your product has been picked up, your customer will receive it within the stipulated time as mentioned in the delivery SLAs for different courier partners. You can find the zone wise delivery SLAs below-
1. Air
Zone A - Within City - 2 days
Zone B - Within State - 3 days
Zone C - Metro to Metro - 3 days
Zone D - Rest of India - 5 days
Zone E - Northeast and J&K - 7 days
2. Surface
Zone A - Within City - 2 days
Zone B - Within State - 3 days
Zone C - Metro to Metro - 5 days
Zone D - Rest of India - 7 days
Zone E - Northeast and J&K - 9 days
Please note that these delivery SLAs are for first time attempt for delivering a shipment.
In case your customer has still not received the order within the above mentioned time, it may be due to incorrect address/phone number or other reasons. We request you to kindly very the customer details in the panel.