A pickup is the final stage of the order processing, implying that the courier company is ready to receive the shipment. 

You can also filter your orders by different statuses in the Shiprocket panel. To do so-

  • Go to Orders tab in the left panel
  • Locate All Orders from the top level tabs visible on the screen
  • Click on the desired pickup filter by selecting from the drop down of the 'All Status' filter

 The various stages of the Pickup are:

Pickup Scheduled: An order for which the Pickup Request has been generated and sent to the courier company is marked with the status 'Pickup Scheduled'

Pickup error: The Pickup Error status is marked when the pickup has not yet been generated due to incorrect order details or some technical issue with the API. 

Out for Pickup: This status is updated when the courier company is out to pickup your parcel.

Pickup Exception: The status Pickup exception is marked when the courier company attempted pickup and couldn't complete it due to some reason.

Pickup Rescheduled: The status Pickup rescheduled can be observed when the courier company was not available for pickup on a particular day. In such case, the pickup is automatically scheduled on the next day.