A Pull Order Status Mapper allows you to match your eCommerce channel or website statuses with the Shiprocket's order processing status. For this;

1. Go to the Settings tab

2. And, click on Channels

3. Now, click on 'Edit' button for the channel you wish to pull order statuses. It will redirect you to a new page.

4. On this page locate the 'Pull Order Statuses' header.

5. You can enter multiple statuses separated by "," . Please refer to the image below:


6. Click on 'Update Channel & Test Connection'