You need to make a request on your Shiprocket platform to cancel your order/shipment. The same will be shared with the concerned courier partner.

Once approved, your refund will be credited to your Shiprocket wallet in:

- 2-3 days if it's an order cancellation, and

-within 24 hours if it's a shipment cancellation. 

Note: The refund amount will be reversed back to Shiprocket if the status gets changed after cancellation.