A pickup is the final stage of the order processing, implying that the courier company is ready to receive the shipment.  


The various stages of the Pickup are:

  • Pickup Scheduled: An order for which the Pickup Request has been generated and sent to the courier company is marked with the status 'Pickup Scheduled'
  • Pickup error: The Pickup Error status is marked when the pickup has not yet been generated due to some technical issue with the API. 
  • Out for Pickup: This status is updated when the courier company is out to pickup your parcel.
  • Pickup Exception: The status Pickup exception is marked when the courier company attempted pickup and couldn't complete it due to some reason.
  • Pickup Rescheduled: The status Pickup rescheduled can be observed when the courier company was not available for pickup on a particular day. In such case, the pickup is automatically scheduled on the next day.