When an NDR raised on the panel, you have two options to process it:


1. Opt for a Reattempt

2. Opt for RTO (Return to Origin)



1. When you opt for 'Reattempt'


In this case, you can update the buyer details such as address, and contact number. Please select the reattempt date before clicking on 'Reattempt'.



2. When you opt for 'RTO'


In this case, your order will be returned to the original pickup location. You can also add remarks if you have any. 




Please Note: Courier partners only make 3 attempts to deliver your order to the end customer post which they will mark it as RTO.