ShipRocket allows you to track your orders. Given below is a simple guide to tracking your orders.
Step 1: To track your orders, go to “Shipment” section in the left panel and “Tracking” Sub Tab. Here you can check the status of all your shipped orders
Step 2: To track a specific order in the Tracking sub tab, click on the order id and then click tracking as shown in the image below.
The NDR tab shows all the non-delivered orders along with the reasons for delivery failure. Here you need to respond to the raised NDR with “Reattempt” or “Return to Origin” along with the remarks.
The RTO tab shows all the orders that are being returned to the shipper.