Troubleshooting Magento integration with Shiprocket
We hope this troubleshooting checklist will help you solve some of the common issues you can face while integrating your Magento account with Shiprocket:
Shiprocket IP Address Block: Check and unblock/whitelist the IP address 188.8.131.52 address of shiprocket on your server.
Resource Access: For successful integration, you need to create a Superadmin role with 'all access' in your Magento account.
Invalid Credentials: If you are facing this issue, we would suggest you recheck your integration process and super admin access first. If the problem persists, check the below API functionality.