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Shiprocket 2.0
Orders
23
How to add an order?
How to edit an order?
Where can I view my RTO orders?
Shiprocket: How to ship an order?
How do I update orders in bulk?
View all 23
Pickups
14
What is a pickup ID?
How do I find my pickup ID?
Can shipments be moved from one pickup ID to another?
Can I still use Manifest ID to escalate pickup delays?
What is the difference between a pickup ID and a Manifest ID?
View all 14
KYC
4
How do I get KYC verified?
Shiprocket: What documents are required for KYC verification?
My KYC verification failed. What should I do now?
Shiprocket: How much time it takes for KYC verification
Channels
20
How do I integrate Amazon as a channel?
How Do I integrate Opencart with Shiprocket?
How Do I integrate Woocommerce with Shiprocket?
How Do I integrate Magento(version 1) with Shiprocket?
How do I integrate Shopify as a channel with Shiprocket ?
View all 20
Recharge Wallet
1
How do I recharge my Shiprocket wallet?
Rate Calculator
4
How does a domestic shipping rate calculator work?
What do we mean by shipment forward charges and RTO charges?
Explaining shipping zones: How shipment zones affect order fulfillment and rates?
How does an international shipping rate calculator work?
Billing
9
What are the necessary steps to be fulfilled for hassle free COD remittance?
I want to check how much COD is pending to be remitted?
I want to upgrade my Shiprocket plan. How do I do it?
What is Shiprocket Postpaid? How do I activate it?
I have already activated Shiprocket Postpaid, but it's not showing active for my account.
View all 9
Support
1
How do I contact the Shiprocket support team?
Weight Panel
10
Why there is a weight discrepancy pop up on my screen?
If I do not agree with the charged weight, what are the next steps to follow?
Please explain the Weight Discrepancy tab
Explain the different types of weight terminology used in the platform?
What are the packaging tips to reduce weight errors in shipping?
View all 10
NDR
7
What is NDR?
How to Process an NDR?
What is the process time for NDR?
How to escalate my NDR reattempt request?
How many attempts will be made by the courier company to deliver my order?
View all 7