Customer Support

General Enquiry 4

• How do I contact the Shiprocket support team?
• What is Profile Milestone?
• Shiprocket Glossary: Important Terms All Shiprocket Users Should Know
• Can I add my brand logo and product details to the shipping label?

Plans 3

• What are the different plans available in Shiprocket? Which plan is best for me?
• Can I upgrade and downgrade my plan at any time?
• Can I use the wallet balance to pay my SaaS invoice?

Updated Policies 4

• Updated Policies as on 27-11-2018
• Shiprocket Terms and Conditions: Lost Shipment
• Shiprocket Terms & Conditions: Snatching
• Shiprocket Standard Operating Procedure Guidelines