Delivery Dispute
Issues with the delivered shipment, Raise issue against wrong shipment status
Shiprocket gives you the option to raise a dispute against your shipment delivery in case you are facing any issues with it. You can raise a delivery d...
Thu, 13 Jul, 2023 at 3:48 PM
Follow the steps below to raise a dispute for your shipment: Step 1: Go to the Order option from the left menu. Step 2: Search the AWB Number f...
Mon, 17 Jul, 2023 at 12:00 PM
In case the EDD (Estimated delivery date) is crossed and shipment is still not delivered, we request you to raise the issue to our logistic operations team ...
Mon, 17 Jul, 2023 at 12:30 PM
POD or Proof of Delivery is an essential document of eCommerce deliveries. However, sometimes couriers share incomplete or invalid PODs that could hamper th...
Wed, 19 Jul, 2023 at 11:47 AM
The RTO Delay Escalation feature has been implemented to address RTO Delay issues. Previously, there was no way to determine when RTO Shipments would arrive...
Fri, 14 Apr, 2023 at 2:19 PM