Pickups
Schedule Pickup, Manifest Generation, Delay in Pickup
Pickup ID is an alphanumeric unique ID that is generated to group all your shipments together based on the pickup address ID, courier, and scheduled date. S...
Wed, 4 Jan, 2023 at 5:39 PM
To find pickup ID, follow the steps below: a) Log in to your account b) Click on Orders and click on the Pickup Tab. c) Here, you'll find the uniq...
Tue, 12 Apr, 2022 at 2:05 PM
Yes, under certain conditions, this is possible. Assume you have two pickup IDs: SRPID-1001 - Five shipments are scheduled for pickup on the same day. ...
Tue, 12 Apr, 2022 at 2:06 PM
In Shiprocket, we recently added pickup ID, which allows you to escalate pickup delays. Manifest ID will now be used to report any post-pickup disputes.
Tue, 12 Apr, 2022 at 2:06 PM
You may be unable to request pickup for your shipment for the following reasons: 1) Pickup Error: Pickup Error status for your shipments is displayed wh...
Thu, 13 Jul, 2023 at 1:12 PM
Please be assured that if there is a delay, the Shiprocket team has already escalated it. However, if you are dissatisfied and wish to escalate, please foll...
Tue, 12 Apr, 2022 at 2:09 PM
The status Pickup exception is marked when the courier company attempted pickup and couldn't complete it due to some reason. It can also occur in cases ...
Wed, 4 Jan, 2023 at 5:25 PM
You can’t cancel a shipment that is picked up. Shipments can only be canceled before handover to couriers.
Wed, 4 Jan, 2023 at 5:26 PM
Escalation is the way by which Shiprocket provides a shield to its sellers against fake courier remarks. If you feel the pickup exception reason was incorre...
Wed, 4 Jan, 2023 at 5:30 PM
Yes, you can schedule your shipment for a future date. Steps to schedule a future pickup date: Step 1: Choose your courier partner and click on Ship...
Wed, 4 Jan, 2023 at 5:33 PM