Given below is the process of COD remittance:-

  1. You as a seller ship COD orders through the ShipRocket panel to your customers using a courier service.
  2. Once the shipment is delivered, the courier boy collects the COD payment from the end customer and the remittance is initiated after thorough check at ShipRocket.
  3. Once the remittance is received you can view the same in your ShipRocket left panel in Billing →  Remittance logs tab.

The time frame for remittance of Cash On Delivery amounts is thrice a week. Please note that the courier partners take seven to ten days after the date of delivery to remit the amount back to us. [Even if we do not receive your COD amount from the courier company, we will remit your C.O.D amount after 10 days of delivery of the shipment.]

Therefore, you should be getting the C.O.D. remittance at any time after 10 days from the delivery date.