ShipRocket allows you to track your orders. Given below is a simple guide to tracking your orders.


Step 1: To track your orders, go to “Shipment” section in the left panel and “Tracking” Sub Tab. Here you can check status of all your shipped orders


Step 2: To track a specific order, go to the internal page of the order by clicking order id and then click tracking as shown in the image below.

 


The NDR tab shows all the non-delivered orders along with the reasons for delivery failure. Here you need to respond to the raised NDR with “Reattempt” or “Return to Origin” along with the remarks.


The RTO tab shows all the orders that are being returned to the shipper.